Terms & Conditions

Terms & Conditions –

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hitech Sales relationship with you in relation to this website.

The term ‘HITECH SALES ‘ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is [F-22,Jai-matadi Compound,Kalher,Bhivandi]. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice

• The Warranty period for all materials found or offered on this website are mentioned along with the product details as they may defer from case to case and product to product basis.

• The service provided here for all products sold is guided by the manufacturer and their terms and conditions and HITECH SALES will not have any say in it. We are strictly resellers and not service providers. The respective brand authorised call centers should be reached for availing service and charges if any will be applicable as set by the brands. We strongly recommend this practice be followed .Any repairs carried on by local untrained and unauthorized service provider will further nullify any and every brand service liability .

• All products sold here are received on as is and where is condition which would me in some cases the accessories provided with these sets could be incomplete and hence are sold here in discount.Neither the brand not HITECH SALES is under any obligation to provide all the accessories.Any missing accessory would have to be bought seperately from the manufacturer at their actual cost.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products,services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without the prior written consent of Hitech sales.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time“

Website privacy –

This privacy policy sets out how HITECH SALES uses and protects any information that you give HITECH SALES when you use this website.

HITECH SALES is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

HITECH SALES may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26.10.17.

We may collect the following information:

• name and job title

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@myhitechsales.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Company Name : HITECH SALES

Address: F-22, JAIMATADI COMPOUND,KALHER ,BHIVANDI.

Telephone No.9167447444

E-Mail ID : support@myhitechsales.com

Disclaimer policy

A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contact or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm injury. Some disclaimers are intended to limit exposure to damages after harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaiming.

Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority.

Website disclaimer covers the following:

• No warranties

• Limitations of liability

• Exceptions

• Reasonableness

• Other parties

• Unenforceable provisions

• This website disclaimer

Website disclaimer –

The information contained in this website is for general information purposes only. The information is provided by [HITECH SALES] and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

All the products sold here on this website are received from the manufacturer in as is where is basis which would mean that they would be in open box condition .In some cases there could also be scratches or dents on the external body of these products .Some these sets are received only due to packing damage to the product .All these sets undergo a full health checkup before they are put out for sale. All warranty provided for the products is by the manufacturer and HITECH SALES is under no legal obligation or liability to provide service.Service will always be the liability of the manufacturer and incase in future it comes to a point where a product is declared non repairable the manufacturer as per his policies will provide alternate solutions.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of [HITECH SALES]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, [HITECH SALES] takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Cancellation Policy 

(HITECH SALES) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• There is no cancellation of orders placed under the Same Day Delivery category.

• No cancellations are entertained for those products that the (HITECH SALES ) marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

• (HITECH SALES) does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.

• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy –

When you wish to buy our products or services we give you full access to information about them. Our hotline number 9167447444 give you 24/7 access to us to seek every information you seek regarding the products of your choice at our website.We also have our whtsapp number 9167447444 through which we are willing to share additional images of the products you wish to buy.For people around MUMBAI AND THANE We strongly insist that you visit our pickup locations and see these products for your self before you take their delivery. We do not process or accept any rejection or refund request for the physical conditions of the products.Thus any Refund request will only be entertained if the purchased product develops a non repairable problem and so confirmed by the authorized brand service provider.Hitech Sales will only offer refund if the product is received dead on arrival and is brought to our notice within 48 hours of recevit of the set. Please include your order number and the complaint number (sent to you via email after ordering) for further processing the request.Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.

Shipping & Delivery Policy (Products) 

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. HITECH SALES is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). HITECH SALES is in no way responsible for any damage to the order while in transit to the buyer. All major credit cards are accepted.

Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on (9167447444).

We operate on two different models for delivery. First would be where the customers can pick up the products himself or through his representantives from our two available pick up locations.

Second, on specific demands we would be willing to arrange a pick up for you to your address with a local delivery team should you agree to the charges which would include, transportation, toll fees and labour charges depending on the requirement.

In both cases HITECH SALES will not be held liable in any form for any unforeseen damages caused during transporting and delivery process.

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or sindirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.